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[Music]
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Hello and welcome to a new edition of the digression, where I occasionally deviate from the topic
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Which, according to Frankster, doesn't happen so often anymore, because I always
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Pretty much on point. But we're here for the diversion. I'm digressing. My name is
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Sascha Machmann and I say hello. Today's topic is once again quite an acute matter.
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With me it has now been so that almost a year ago my dishwasher started a little bit
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to be sealed. Not somewhere in the parts where water comes in and out, no, at the front of the
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The door. So I sat down, took the chair, opened the door wide
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and then cleaned all the seals and lubricated them with acid-free grease,
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then cleaned everything again, as far as that a bit quite silky matt gloss on the seal
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I was and I took care of the seal, which is almost under the door,
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to the dishwasher, so when the door is opened so. And then I found out,
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Uh, that's pretty much due. Now you have to say, my dishwasher is 20,
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More like 25 years old. I have them in my first really own apartment where I completely
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I moved in alone, taken over by the previous tenant. Just the deal, they can keep my basement longer
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Use it and I'll get the washing machine and the dishwasher for it. I mean by one
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Separation, where you had everything together, I had a kitchen, but no washing machine,
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No dishwasher. Yes, and that was very convenient for me. And so I got them from the apartment
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to the next shared apartment with my ex-partner and then back to this apartment
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And so she has done many, many, many years of very faithful service, for she is already
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I've been traveling with me for 18 years. Yeah, so I haven't had a Hegel out of it since my
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Stroke doesn't look rosy to me financially anymore. I did it by starting there.
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in order to become you and my attempt at repair has led to nothing, I have started
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Put aside money for project dishwasher. I had been clear with delivery and so on
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I need roundabout 550, 600 euros. That's how I saved for a year. And now it was time.
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Ordered a new dishwasher. Where do you order it? So I thought,
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My sister had a relatively good experience with Otto. So Otto, yes, ordered,
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Paid by PayPal, rucki zucki, everything was there. The money, not the machine. The machine
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came a few days later. Was then dispatched, delivered by Hermes, or
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Freight forwarding department. I was surprised because you have to say, I have a higher kitchen,
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Because I am a great person. Is my kitchen a good seven centimeters higher than a normal kitchen.
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And so I also need a dishwasher that fits in there, from the height, because I also
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have no substructure-thingbums-cupboard drawers as well as at the stove. I have my
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Washing machine put the lid on it and look for only a small gap. It can be used,
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to put some cleaning cloth or something else aside.
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So I decided instead of taking a sub-machine,
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A machine with a lid. There's about three inches on top. If you then the
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Feet out screwed down below, then this would have to fit. The machine would have to fit as well,
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if you remove the lid, because you can screw it about 10 cm higher. I have
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A good machine, not many people can do that. I had already informed myself in advance
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I had what I wanted. Yes, and that was the passus knackus. I ordered with a lid.
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And I had already wondered during the ordering process why I was using the installation service
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You can't use it, just the build-up service.
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It costs 19 euros.
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The installation service costs 65 euros.
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I was amazed.
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And on the day the machine came, we had prepared here, i.e. emptied a dish-washing cabinet,
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Obstacles were created and then came the new machine. And as she came, the boys came in,
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They delivered this for three, I found interesting, and then have the machine for the first time
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in the hallway, because they wanted to take the old one with them. And then came the big problem.
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Yeah, how, it's not broken down yet? No, I can't do that, I'm severely disabled,
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Bla bla bla. I mean, I really don't like to feel these severely disabled cooks.
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Yeah? Well, I really don't like to do that.
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But sometimes it has to be real, because I can't do it anymore.
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Theoretically, yes, I've been doing this myself for years.
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I built my first kitchen myself.
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And no, that's not a problem for me, something like that.
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Long story short. It failed that the dishwasher with two cupboards in the closet
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was screwed. Well, they went from there and gave me the dishwasher,
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Leave the new one in the hallway. Now you have to say, since the stroke I move with
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A walker in my apartment. Even if it's really bad days,
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with a wheelchair. But most of the time I only need it when I'm out and about. And since I am a big boy and also a strong young man,
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I also need a little more space. Now the dishwasher stood between the kitchen,
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Living room and bedroom, on the way to the toilet and the door. This means:
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I had to squeeze through this narrow gap every time and then try to
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not to fall on my face when I had to do my hardships.
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Yeah, difficult. So I wrote a friendly e-mail where I
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I have described the situation and then I have also tackled the problem that is involved,
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And I got a super friendly call from Otto apologizing for it.
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It will be done now, it will be done quickly. Seven days later, it was
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Machine installed and I didn't have to pay anything for it and actually have the 19
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I got it back for the installation service. But they didn't take the old machine with them.
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They put the old machine where the new one was. And then she stood again
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A few days there, so that I did not come well to the toilet and to the front door for more than two weeks.
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That was very annoying at first and I'm curious now because the day of pickup is Monday
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And now we have Sunday where I'm doing the recording. Then let's wait,
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how this will work now, that something will happen and that there are no problems again,
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Because this time I have to pay for the pickup, even though I announced the first time,
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Free disposal of the old machine. Now I have to pay 52 euros for it,
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that she will be taken. You might say yes, but you have family. They could.
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Yes, they could, if I wanted to burden them with these problems, out of experience.
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I mean, I had saved the money anyway, so I can also invest the money for it,
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That this is happening. I only know one thing, should my washing machine ever mind
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I will plan better in advance, plan much more, plan much more in detail.
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Plan and get insurance that this will happen the way I want it to. And now we come to
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The next problem. My washing machine
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Don't wash laundry anymore. Not because
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It's broken, no, because it doesn't have water.
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gets.
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At first I said that I
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He was a good son and had a lot with me.
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Father made into little rapporteurs
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I did and learned a lot.
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I know where to put the water. And that's where I've seen, okay, they might have,
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how they connected the dishwasher, turned both corner valves and then later only
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one turned up, namely the corner valve, where the dishwasher was on, but not the corner valve,
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Where the washing machine was. Yes, I went, pushed my chair in front of it,
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As I always do, I sat down and then saw or noticed,
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that I can rotate the valve so about only 10 degrees and I can normalize the cold water in the kitchen
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I have. Then I turned the cold water the part of the valve completely in and out again
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turned. Well, water went out, water went back in. Yeah, well, it works. I then do that again
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Corner valve, where the connection for the washing machine is on, 10 degrees. So the corner valve clamps with
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the exit for the washing machine. Then on Wednesday evening I wrote to the property management
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I was able to do this with a not very intelligent chatbot.
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From my letter, which I wrote, the relevant data
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has taken out and then asked questions, how is it a corner valve for the connection of Anyway,
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Are there other outlets, do they have water in the apartment, is there another extraction point?
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And then I answered all the questions and since then I haven't heard from my property management.
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On Friday morning I went to all the e-mail addresses that are available from the property management
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I'm in need of care, I'd like to do some laundry, and I'm
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These care items are needed for care. So far, no one has
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reported. I'm looking forward to it, because I'm starting to run out of laundry for care,
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Which I get. So you see, once you go and change a device,
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It can get complicated, it can get really complicated. Not only is it expensive
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and I mean, at the latest since Corona and where food prices have so exploded,
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has become really difficult, sometimes a little money for such repairs or new equipment on
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Putting the side. No, no! Then something like that happens, you really have to wait forever. Then
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You call the property manager and there is only one mailbox. Yes, we are only
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Monday and Wednesday by phone. So here in the settlement are 1200 housing units,
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which belong to this property management and the same again belong to another property management.
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That's a lot of people who live here and they only go two days a week.
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to the phone. It's unbelievable. But whoever I transfer my rent to two days too late,
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Do I have an email in my mailbox right away? Hello, are there any problems? Yes, I know,
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Dear Frank, you're guaranteed to hear that, it's not digressive enough again to call the name
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To do justice in some way. But I say it this way, I don't care. I thank you
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I'm glad you listened. I'd be glad if you also have one of them.
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I would look at other projects. The blog with great texts, theological nature, the rehearsal podcast,
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where you as a hobby music producer can exchange ideas, listen to experiences from us or
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Just enjoy some nice talk from the rehearsal room. Or one of the other formats here
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under the Lautfunk Podcast Format. There are always other formats with or without
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guests. Thank you for being there and say goodbye until next time. Your Jasha.
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What if a new dishwasher isn't just built-in – it's going to mess up half your life? In this episode of ‘deviation’, Sascha talks about an everyday drama that no one expects: It starts with a leaking door seal and ends with a flat blocked for days, a broken corner valve and a washing machine that suddenly stops getting a drop of water.
But it's about more than just technology: It's about barriers that aren't visible. Service promises that are of little value in everyday life. And to the feeling of being stuck as a person in need of care in a system that sends e-mails but does not bring any help.
With usual wit, keen observation and a pinch of sarcasm, Sascha takes us on a journey through a week full of phone waiting loops, chatbots, property management frustration and a dishwasher that prefers chilling in the hallway rather than doing its service.
Topics Outline:
- Welcome & Introduction
Why digression is sometimes quite on point – and what's coming for you today. - The old dishwasher – A faithful companion
From heirloom to troubled child: How a 25-year-old device suddenly became a problem. - New dishwasher project starts
Saving, planning, research – Sascha’s way from idea to order. - Otto ordered, Otto brought – or not?
When the delivery service comes, but the connection service is missing. Chaos is pre-programmed. - Two screws, one obstacle
Why two small screws cause a big blockage – and Sascha becomes the dishwasher manager. - Barrier in the hallway
How a household appliance blocks the way to the toilet – and everyday life becomes a challenge. - Email Marathon & Hotline Hope
Communication with customer service: Friendly, patient, frustrating. - Late, but at least: The installation
A week later, the installation works – but what happens to the old device? - Between care needs and service chaos
When everyday life needs more planning – and yet everything goes wrong. - Now also the washing machine …
No water? New chapter: The thing about the jammed corner valve. - The property management is silent
Chatbots instead of help. Sascha experiences the normal madness of a settlement with 1,200 units. - Laundry is becoming scarce – patience too
Nursing supplies are running low – when will someone finally react? - Conclusion & Outlook
What makes Sascha different in the next purchase of equipment – and a glimpse behind the scenes. - Approval & references to other formats
Thanks for listening – and an invitation to other exciting LautFunk formats.
Advertising:
Contributors to this episode
Sascha
Playing time: 0:21:40
Date of admission: 25.05.25
This episode is from season 4, there are a total of 4 seasons.
One According to Funk Publication Cartel Production - Where stories are transmitted unmistakably.
Podcast license:
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Author: Sascha Markmann
Sascha Markmann is a creative mind with a moving biography – and a person who has rediscovered life after a stroke. After working as a paramedic and elderly caregiver, Sascha found his way into creative expression. As a blogger, podcaster, musician and visual storyteller, he brings together things that just don't fit at first glance: He combines his keen enthusiasm for technology – from self-hosted servers to electronic music production – with emotional depth and an oblique sense of humor. His contributions are somewhere between borderline, acid basslines and assistance – honestly, directly and with a wink. Guiding principle: “Audio-visual dullness with no usefulness – but perhaps that's why it's so valuable.” View all posts by Sascha Markmann
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